Frequently Asked Questions

What does Northbound Label sell?

Christmas wreaths, garlands, wooden door signs and seasonal home accents.

What is included with my decoration?

Check the selected style and the product details. Styling props are not included. Pillow covers are sold without an insert.

Where do you ship?

Enter your address at checkout to see available shipping methods and charges. See our Shipping Policy for more information.

Will my order arrive before Christmas?

Delivery estimates vary. Contact us before placing an order if you need it by a specific date; Christmas arrival is not automatically guaranteed.

How do I request a return?

We offer a 30-day return request window from delivery, subject to our Refund Policy. Contact us before sending an item back to receive the correct return instructions.

How can I contact you?

Email celisira@dropxlabel.com with your question and order number if applicable. We aim to respond within 1–2 business days.